The industry is in broad agreement about the need for more data to help optimize the passenger experience, but there are multiple views on how best to make that happen. This panel will assess how data is being used today and what possibilities lie ahead.
Moderator:
Chris Hartman, Director of Digital Experiences, Airport Dimensions
Panelists:
Roxann Favors, Assistant Aviation Director/Chief Revenue Officer, Phoenix Sky Harbor International Airport; Isabella Rhawie, Assistant Director, Concessions & Business Development, Metropolitan Airports Commission; Roddy McOwan, Chief Development Officer, WH Smith North America; John Cugasi, Consultant, Paradies Lagardère
General Session Room sponsored by Inspire Brands
April 3 @ 15:30
15:30 — 16:30 (1h)
Texas A/B
