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AXN’s Montes Recognized For Leadership Skills

Melissa K. Montes, vice president and publisher for Airport Experience News, has been selected as a 2022 Woman to Watch in the prestigious Trade Show Executive Gold 100 Awards. The award recognized Montes’ achievement in directing successful 2021 and 2022 Airport...
LAX_Dining

LAX, URW Unveil New T3 Dining And Retail

Los Angeles World Airports (LAWA), in partnership with Unibail-Rodamco-Westfield Airports (URW) and Delta Air Lines, has unveiled a new elevated dining and retail experience opening next month as part of the reimagined Terminal 3 at Los Angeles International Airport...

Fewer Flights, Crowded Terminals Impact Customer Satisfaction

Overall air traveler satisfaction with North American airports is down 25 points (on a 1,000-point scale) this year as travelers encounter fewer flights, more crowded terminals and sparse food and beverage offerings, according to a new study released by J.D. Power....

AX Awards Nominations Now Open!

AXN is now seeking nominations for its 2023 Airport and Concessions Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and find out how to nominate. Nominations are open to subscribers only, subscribe now to participate.

JFK Terminal 4 Certified LEED Platinum

JFK Terminal 4 Certified LEED Platinum

The Port Authority of New York and New Jersey (PANYNJ) and JFK International Air Terminal LLC (JFKIAT) said Terminal 4 at John F. Kennedy International Airport (JFK) has been awarded Platinum certification for Leadership in Energy and Environmental Design (LEED) for...

YVR Partners For Sponsorship Opportunities

YVR Partners For Sponsorship Opportunities

Vancouver International Airport (YVR) is partnering with TTG Canada to open the airport’s doors to strategic sponsorship and naming rights opportunities. YVR and TTG will invite organizations to consider sponsoring areas or assets of the airport to enhance the overall...

ACI-NA, CAC, Provide Funding And Policy Updates

ACI-NA, CAC, Provide Funding And Policy Updates

A U.S. government shutdown is unlikely given that it is a mid-term election year, and work toward convincing the U.S. Congress to raise the cap on Passenger Facilities Charges will expand as the Federal Aviation Administrating funding reauthorization again comes...

SFO Awarded Platinum LEED Certification

SFO Awarded Platinum LEED Certification

San Francisco International Airport (SFO) said this week it has become the first airport in the world to earn airport-wide certification at the Platinum level from U.S. Green Building Council under the Leadership in Energy and Environmental Design (LEED) program....

MRG, InMotion Announce New Appointments

MRG, InMotion Announce New Appointments

Marshall Retail Group and InMotion, both WHSmith companies, have added to executives to their team. Alysa Zawistowski was named senior vice president of people, and Joshua Bellendir was appointed senior vice president of information technology and chief information...

Goodwin Promoted At CMH

Goodwin Promoted At CMH

The Columbus Regional Airport Authority (CRAA) has promoted Charles Goodwin to the position of chief business development Officer, where he will oversee air service development, concessions, real estate, parking and ground transportation at John Glenn Columbus...

Barker Named Deputy Planning Director at SJC

Barker Named Deputy Planning Director at SJC

The City of San José’s Aviation Department this week named Robert Barker as deputy director of planning and development for Norman Y. Mineta San José International Airport (SJC), where he will be tasked with developing, managing and delivering projects in the...

Paradies Adds To Biz Dev Team

Paradies Adds To Biz Dev Team

Paradies Lagardère has hired Cassandra Bozeman and Meghan Dunn as members of its business development team. Bozeman will join the organization as vice president, business development, effective October 3. She will lead the development efforts with several existing...

SLC Outlines Phase 4 Project

SLC Outlines Phase 4 Project

The Salt Lake City Department of Airports has conducted a review to evaluate extending Concourse B at Salt Lake City International Airport (SLC) by 16 gates to the east, with the $683 million project now set for completion in 2027. The expansion, Phase 4 of The New...

SEA, PDX, YVR Partner on Green Initiative

SEA, PDX, YVR Partner on Green Initiative

The largest three commercial airports in the Cascadia Corridor, Seattle-Tacoma International Airport (SEA), Portland International Airport (PDX), and Vancouver International Airport (YVR) announced plans to cooperate on decarbonizing the aviation sector. The three...

MSP Adds Short Film Screening Room

MSP Adds Short Film Screening Room

Minneapolis St. Paul International Airport (MSP) has launched the See18 short film screening room for passengers looking to learn more about Minnesota and its culture. Located between Gates C18 and C19 at MSP Airport's Terminal 1, the screening room features 21 films,...


News

Modalis Launches airportCX Service

Modalis Launches airportCX Service

Vancouver-headquartered Modalis Infrastructure Partners has launched airportCX by Modalis, a customer experience-focused service that can help airports fully harness the difference that stellar customer experience can make. airportCX will offer a full-spectrum suite...

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DTW Adds Passenger Assistance Programs

DTW Adds Passenger Assistance Programs

Detroit Metropolitan Wayne County Airport (DTW) is striving to enhance the customer experience at DTW by introducing two new initiatives to assist passengers in need: the DTW Dogs Pet Therapy program and the Hidden Disabilities Sunflower program. DTW Dogs program is...

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PHL Spotlights New Concessions

PHL Spotlights New Concessions

Philadelphia International Airport (PHL) this week touted the opening of eight new shops and restaurants in recent months, and said that three additional concessions locations - Qdoba, Sbarro and Evolve - will be added by year end. The eight openings in the PHL Food...

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U.S. Airports Dominate Connectivity Rankings

U.S. Airports Dominate Connectivity Rankings

US airports are currently the most internationally connected airports in the world, according to the Megahubs 2022 report released by OAG. The report, the first Megahubs update since the pandemic, found that 13 of the Top 20 most internationally connected airports are...

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