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ACI Issues Airport Guidance Playbook

Airports Council International (ACI) World this week published comprehensive guidance for airports to implement at security screening checkpoints that includes a touchless process for travelers and an emphasis on physical distancing.

The ACI Aviation Smart Security Playbook was developed in collaboration with professional services and consulting firm Deloitte and is compliant with International Civil Aviation Organization (ICAO) Council Aviation Recovery Task Force (CART) recommendations.

Among the guidance for security is an emphasis on minimizing hand searches, enhanced cleaning of security areas, the use of plexiglass screens, mask requirements, the addition of staff to guide passengers and tools and technology for managing crowds.

“As airports around the world restart operations, providing important connectivity and essential operations, their primary focus is on protecting the health and welfare of passengers and staff, as well as to minimize the opportunities for dissemination of disease,” ACI World Director General Luis Felipe de Oliveira said. “The entire aviation ecosystem is adjusting to the complexities of the ‘new normal’ and responding to the needs and expectations of passengers is crucial in rebuilding confidence that air travel is safe.”

The guidance also calls on those overseeing security in airports to add additional training and monitoring to maximize passenger safety.

ACI stressed that in making use of this playbook, airports should assess the local conditions and requirements – and the security or passenger needs on the ground – and should consider the long-term benefits of any new measure.

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