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ARN, USA Today Award Winners Announced During 2018 Conference

The winners of the ARN Awards recognizing excellence in the airport concessions industry were announced on March 15, during the final night of the ARN 2018 Revenue Conference & Exhibition at the Rosen Shingle Creek in Orlando.

The winners were chosen from a group of outstanding finalists that were voted on by a committee of industry professionals.

Also, for the third year in a row, USA Today recognized the winners of its 10Best Readers’ Choice Awards. Developed in partnership with ARN, these awards allow the traveling public to vote on consumer-facing awards, such as best airport bar and best airport for shopping.

All award winners will be featured in the April edition of ARN Magazine. The issue will also feature coverage of the highlights of the 2018 conference.

Below is a comprehensive list of the categories and winners.


ARN Awards


Property Manager of the Year

Laurie Noyes


Airports with the Best Customer Service

Austin-Bergstrom International Airport

Calgary International Airport

Dallas/Fort Worth International Airport


Airports with the Best Management Teams

Indianapolis International Airport

Minneapolis-St. Paul International Airport

Portland International Airport


Airports with the Best Overall Programs

Dallas/Fort Worth International Airport

Pittsburgh International Airport

Portland International Airport


Airports with the Best Design Programs

Austin-Bergstrom International Airport

Greenville-Spartanburg International Airport

Tampa International Airport


Airport Restaurant Bar of the Year

Book & Bourbon Southern Kitchen


Best Airport Restaurant Design

Kaedama by OTG – EWR Concourse C


Best Retail Store Design

Timberline by RLK and Company – PDX


Best Chef-Driven, Local or Regional Restaurant

The Country Cat Dinner House & Bar


Best Local or Regional Retail Store

Liquid Assets by Ironworks Distillery


Best New Food & Beverage Concept

Five Borough Food Hall by SSP America


Best New Specialty Retail Concept

Lolli and Pops by St. Croix Airport Retail and Pacific Gateway Concessions


Best Food Brand Restaurateur

High Flying Foods


Best Retail Brand Operator

Paradies Lagardère for Brooks Brothers


Best Overall Food & Beverage Restaurateur

HMSHost Corp.


Best Overall Retailer

Paradies Lagardère


Best Travel Convenience Operator

Hudson Group


Restaurateur with the Highest Regard for Customer Service

SSP America


Retailer with the Highest Regard for Customer Service

InMotion Entertainment Group LLC


Best DBE Operator

OHM Concessions Group


Best Franchise Brand



Best Passenger Service

Escape Lounge


Best Innovation

iPal Robot


USA Today 10Best Readers’ Choice Awards


Best Airport Bar

LoLo American Kitchen & Craft Bar (MSP)


Best Airport Bar/Restaurant Atmosphere

Summer House Santa Monica (ORD)


Best Airport for Dining

Hartsfield-Jackson Atlanta International Airport (ATL)


Best Airport for Shopping

Hartsfield-Jackson Atlanta International Airport (ATL)


Best Airport Grab-and-Go Dining

Phil’s B.B.Q. (SAN)


Best Airport Local/Regional Dining

Hubcap Grill & Beer Yard (IAH)


Best Airport Newsstand/Travel Essential

Univision (DFW)


Best Airport Shop for Local Merchandise

Savannah’s Candy Kitchen (ATL)


Best Airport Sit-Down Dining

Osteria by Fabio Viviani (LAX)


Best Airport Service/Amenity

The Club at SJC (SJC)