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Canadian Airports Partner For New Tech Platform

Aviation industry technology provider SITA is partnering with three Canadian airports – Toronto Pearson International (YYZ), Calgary International (YYC) and Montréal-Trudeau International (YUL) – to develop a common-use check-in and gate system to expediate passengers through the check-in and boarding process.

The collaboration between the airports and SITA will eventually feature more than 700 new-generation check-in kiosks and boarding technology for the majority of guests traveling to, from, and within Canada. The new touchpoints will make it easier to incorporate contactless and biometric capabilities that will enable airports and airlines to evolve as processes modernize.

“We know that passengers want more control of their journey with automated solutions that make travel fast and convenient,” said Matthys Serfontein, president for the Americas at SITA. “We are pleased to bring this experience to three of Canada’s busiest airports and build on our long-standing partnerships.”

Installation of the new systems is expected to start early next year at all three airports. SITA will also provide operational teams at each airport to monitor for any potential bottlenecks in the terminals.

The airports and SITA added the new touchpoints/technology meet and exceed Canadian accessibility requirements and aviation security standards like text-to-speech hardware, navigational keypads, height controls designed for passengers using wheelchairs, tap and chip and pin payment technology for in-flight upgrades and biometric camera capability for future use.