The pandemic served as an accelerant for a digital revolution that was already underway. As the crisis eases and travel returns, airports and operators will see a shift in the demands of passengers. Futurist Brian Solis shares his insights on designing brands for “Generation C” (Connected Customers), and also assesses the impact of the pandemic on the consumer mindset.
Brian Solis, Digital Analyst and Anthropologist, Futurist, Best-Selling Author
Keynote Address Sponsored by Mission Yogurt
General Session Room Sponsored by ReachTV