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CLT Brings In Aira App for Visual Assistance

Charlotte Douglas International Airport (CLT) has introduced the Aira app to assist passengers who are blind or have low vision with navigating the terminal and answering questions.

With the Aira app, passengers can connect with a live Aira agent who will visually interpret their surroundings via the user’s smartphone camera. While at CLT, travelers will have free, unlimited access to the service.

“Charlotte Douglas strives to meet the needs of all travelers,” said CLT’s CEO Haley Gentry. “We believe this technology will make flying easier and provide an enhanced travel experience for passengers who are blind or have low vision.”