Cincinnati/Northern Kentucky International (CVG) and tech firm Aira have introduced an app-based, video-assisted service to enable blind and low-vision travelers to self-navigate the airport.
Through the free iPhone or Android smartphone app–or a pair of Aira’s Horizon Smart Glasses–CVG travelers in need get instant access to visual information at the touch of a button – enhancing navigation, efficiency and independence.
Aira’s trained, professional agents can see the user’s immediate surroundings via the camera stream from the phone or glasses, as well as geolocation information, airport maps, flight information, and then provide on-demand assistance to travelers who are blind or low vision.
Aira’s service is already available and numerous locations globally, including London Heathrow (LHR).
“At CVG Airport, we’re deeply committed to accessibility; providing independence and the opportunity to travel by air to all,” says CVG CEO Candace McGraw. “This tool is innovative and necessary for many travelers. We’re happy to provide the service for our passengers to elevate their experience while at CVG.”