HMSHost Airport and Airport Sherpa app are partnering on a program to enable mobile ordering and location-based delivery at North American airports
The Airport Sherpa app allows travelers to order food of all types from anywhere inside the airport, even across terminals, and have it delivered right to their gate or lounge.
“Airport Sherpa is a powerful technology and service solution that brings great convenience to the traveler journey by showing dining info and options in the palm of their hand, followed by delivery to their exact location,” says HMSHost Innovation VP Jim Schmitz. “Partnering with Airport Sherpa is a great way to elevate the guest experience for travelers choosing HMSHost.”
Since launching at Baltimore/Washington International Thurgood Marshall (BWI), Airport Sherpa has connected thousands of passengers with concessionaires, including using flight information to change delivery locations in response to a gate change.
Airport Sherpa will initially be used with HMSHost at BWI, before being rolled out to other airports. “Integrating HMSHost restaurants with the Airport Sherpa app is a great way to bring the personalized ordering and delivery service to a broad segment of travelers,” says Patrick DellaValle, Co-Founder of Airport Sherpa.