Paradies Lagardère this week announced that Nikki Harland has been promoted to the role of chief operating officer, where she will oversee the general operations and customer service initiatives for both the Retail Division and Dining Division of the company.
Paradies Lagardère created this new COO role to protect the specialties of both Dining and Retail while leveraging best practices and synergies across its two major divisions, especially at airports where it manages both dining and retail locations, as well as hybrid units.
“Nikki has consistently elevated our culture and business with her expertise and is a true leader within our company and industry,” said Gregg Paradies, company president and CEO. “I am proud to witness the positive impact she’s had on Paradies Lagardère and have the utmost confidence in her ability to lead our Retail and Dining operations to new and exciting levels of success.”
Harland has been with Paradies Lagardère for seven years, most recently as president of the Retail Division. She also directed the company’s talent management efforts prior to that. Prior to joining Paradies Lagardère, Harland held leadership positions with Gap, Toys”R”Us and Turner Broadcasting System.