Servy, the enterprise self-service platform for hospitality, said this week its Grab Airport Marketplace product has been named the mobile ordering and delivery platform at San Francisco International Airport (SFO).
Following a successful bid by a joint venture between Servy and Palazzo Concessions, in partnership with AtYourGate, passengers at SFO beginning this summer will be able to order food, beverages and retail from their phones for pick up or delivery, making for an easier and more comfortable airport experience.
“As travel restrictions continue to be lifted it is more essential than ever for airports to provide a digital experience, with guests now expecting it as standard, rather than considering it a luxury,” said Jason Rickoff, Servy senior vice president, business development. “We are thrilled to be working with San Francisco International Airport, Palazzo Concessions, AtYourGate, Inflyter and partners to further enhance the travel experience at SFO.”
The partnership will combine Servy’s industry leading platform with the local food and beverage and operational expertise of Palazzo Concessions and AtYourGate’s proven in-terminal delivery solution to deliver a first-of-its-kind airport marketplace program in the San Francisco Bay area.
“We are excited to launch a digital marketplace and in-terminal delivery service across our food & beverage, retail and duty free programs at SFO,” said Kevin Bumen, SFO chief commercial officer. “We look forward to the partnership with Servy and creating a better guest experience for busy travelers on the go together.”