The votes for Airport Revenue News’ 2009 Best Airport & Concession Awards have been tabulated and the winners have been determined. The voting process concluded Dec. 8, with more than 350 key industry people nominating and nearly 150 concessionaires and airports voting in their respective categories. Among the participants are airport directors, airport property managers, consultants and decision makers on the concessionaire sides.
ARN also has determined the airport and concessionaire winners from its first frequent-flier poll, done in conjunction with Inside Flyer. Frequent fliers were directed to a special site to cast their nominees and provide comments.
For the past 14 years, the ARN Awards have recognized excellence in the airport concession industry. This year, the nominating and voting underwent a dramatic revision, with the entire process completed online.
“We are very proud of how we improved upon our process to choose the best of the best in our industry,” says Pauline Armbrust, president and chief executive officer of Armbrust Aviation Group, publisher of ARN. “The new process was designed to be all inclusive, allowing many more people to participate in the nominating and voting process. In the end, it has become a true industry competition with an accurate reading on which companies and airports are the best at what they do. We’re extremely pleased to facilitate this important industry event.”
Key people at airports and concession companies registered up to three people to represent them during both the nomination and voting processes. Airports and concessionaires were allowed to nominate in all categories; however, at the voting stage, airports cast their votes in concessionaire categories only and vice versa. The system, developed by a third-party programmer, automatically tallied the votes and provided ARN with the results. Voter comments on those nominated soon will be posted on ARN’s Web site. Winners in the ARN awards categories and frequent flier poll will be announced at the ARN awards show on Feb. 17, the final night of the ARN 2009 Revenue Conference & Exhibition in Orlando, Fla., and will be featured in the April issue. To register and learn more about the conference, go to www.2009conference.airportrevenuenews.com.